Bracer50 Posted January 31, 2015 at 04:04 AM Posted January 31, 2015 at 04:04 AM Hello, How long does it take for a payment be accepted?
Solution Ehren Posted January 31, 2015 at 04:50 AM Solution Posted January 31, 2015 at 04:50 AM Hi Bracer, Strange. I had to manually approve your account for some reason - usually it's all automated! You should now have access to the theme - enjoy!
Cheddy Posted February 10, 2015 at 07:18 AM Posted February 10, 2015 at 07:18 AM The same thing just happened when I tried to purchase a skin
Ehren Posted February 10, 2015 at 08:03 AM Posted February 10, 2015 at 08:03 AM The same thing just happened when I tried to purchase a skin Hi Cheddy, The admin cpanel says that you canceled the invoice 1 minute after purchasing. I've added it back to your account for you. 1
Ehren Posted April 16, 2015 at 11:47 PM Posted April 16, 2015 at 11:47 PM Same for me :/ Hello, There doesn't seem to be any issues with your account. Are you still having a problem?
usedragon Posted May 15, 2015 at 12:12 AM Posted May 15, 2015 at 12:12 AM Just bought a theme yesterday and went through but it says I'm still payment under review
Ehren Posted May 15, 2015 at 03:38 AM Posted May 15, 2015 at 03:38 AM Just bought a theme yesterday and went through but it says I'm still payment under review Hello, Your payment arrived as an eCheque, which can take a few business days to complete (check Paypal for their estimate). Once it has cleared, your account should be upgraded automatically.
usedragon Posted May 15, 2015 at 09:16 PM Posted May 15, 2015 at 09:16 PM Hello, Your payment arrived as an eCheque, which can take a few business days to complete (check Paypal for their estimate). Once it has cleared, your account should be upgraded automatically. I see... ahhhh Don't want to wait for that long lol
Ehren Posted May 16, 2015 at 12:51 AM Posted May 16, 2015 at 12:51 AM I see... ahhhh Don't want to wait for that long lol Regular payments result in instant upgrades. Delays are only caused when eCheques are involved.
Zepheral Posted June 9, 2015 at 09:36 AM Posted June 9, 2015 at 09:36 AM Greetings. Is there any possible way to switch my payment method? I have accidentally paid by eCheck rather than by my Credit Card and would like to switch payment methods.
Ehren Posted June 9, 2015 at 09:42 AM Posted June 9, 2015 at 09:42 AM Hello, I have cancelled your eCheque. Feel free to use your credit card for the order instead.
Zepheral Posted June 9, 2015 at 09:47 AM Posted June 9, 2015 at 09:47 AM Thank you, purchased it with my Credit Card successfully. 1
IndieIndeed Posted June 10, 2015 at 07:46 PM Posted June 10, 2015 at 07:46 PM I bought the skin on IPB's website and came here for support. Is the activation supposed to still happen automatically?
Ehren Posted June 11, 2015 at 12:26 AM Posted June 11, 2015 at 12:26 AM I bought the skin on IPB's website and came here for support. Is the activation supposed to still happen automatically? Accounts from the IPS website aren't upgraded on this site automatically. I've just done it manually for you.
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