Venax Posted November 7, 2017 Share Posted November 7, 2017 Good Morning. I'd like to know why an automatic charge is coming to my credit card. I have nothing more to do with you. Can you check it for me? I do not want you to have more charge on my card. Link to comment Share on other sites More sharing options...
Ehren Posted November 7, 2017 Share Posted November 7, 2017 Hello, A reply was sent to your email yesterday with instructions on how to cancel your subscription. For your reference, check number 4 on the left under Purchasing, subscriptions and support in the FAQ's. Link to comment Share on other sites More sharing options...
Venax Posted November 7, 2017 Author Share Posted November 7, 2017 Excuse me. I did not receive your reply in my email. And when I try to manage the theme the error appears as attached. I'm not understanding how to cancel this charge. Images: https://imgur.com/a/PMzRv Link to comment Share on other sites More sharing options...
Ehren Posted November 7, 2017 Share Posted November 7, 2017 Hello, Apologies for the error message, I've just fixed it. I have also cancelled your billing agreement for you, which will prevent automatic renewals in the future 1 Send PM Link to comment Share on other sites More sharing options...
Venax Posted November 8, 2017 Author Share Posted November 8, 2017 All right now, my friend. Thank you for your attention. 1 Link to comment Share on other sites More sharing options...
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