Venax Posted November 7, 2017 Posted November 7, 2017 Good Morning. I'd like to know why an automatic charge is coming to my credit card. I have nothing more to do with you. Can you check it for me? I do not want you to have more charge on my card.
Ehren Posted November 7, 2017 Posted November 7, 2017 Hello, A reply was sent to your email yesterday with instructions on how to cancel your subscription. For your reference, check number 4 on the left under Purchasing, subscriptions and support in the FAQ's.
Venax Posted November 7, 2017 Author Posted November 7, 2017 Excuse me. I did not receive your reply in my email. And when I try to manage the theme the error appears as attached. I'm not understanding how to cancel this charge. Images: https://imgur.com/a/PMzRv
Ehren Posted November 7, 2017 Posted November 7, 2017 Hello, Apologies for the error message, I've just fixed it. I have also cancelled your billing agreement for you, which will prevent automatic renewals in the future 1
Venax Posted November 8, 2017 Author Posted November 8, 2017 All right now, my friend. Thank you for your attention. 1
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now