Wrathy Posted July 12, 2016 Share Posted July 12, 2016 I've purchased, but it just says "pending". How long should it remain in a pending state before I get a skin? Link to comment Share on other sites More sharing options...
Wrathy Posted July 12, 2016 Author Share Posted July 12, 2016 Easy fix. Cancel, and dispute. It should not take 24 hours to download a theme. Not when there are other alternatives for faster and cheaper service. Good luck! Link to comment Share on other sites More sharing options...
Solution Ehren Posted July 12, 2016 Solution Share Posted July 12, 2016 Hello Wrathy, Cancelling and disputing certainly isn't the correct way to approach a pending order. I currently have a ticket with IPS support which I believe is causing this error which has been happening for the past 24 hours since upgrading this site to 4.1.13.2. Orders are usually automated on this site, allowing instant downloads. The bug with IPS prevents orders from leaving their pending state, and a solution will hopefully be available shortly. If anyone has purchased a theme which is still pending, please contact me or reply to this post and I will manually approve it for you. Thank you. Link to comment Share on other sites More sharing options...
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