Zelorin Posted June 3, 2018 at 04:27 PM Posted June 3, 2018 at 04:27 PM I own carbon red, and I noticed in my download center it supports IPS V3.4 but there is a carbon skin on your store for 4.3, why wasn't carbon red upgraded? Do I have to purchase this other Carbon skin to even use it with the latest version of IPS? https://www.ipsfocus.com/themes/carbon/
Solution Ehren Posted June 3, 2018 at 11:48 PM Solution Posted June 3, 2018 at 11:48 PM Hello, The 4.x version of Carbon can be recoloured easily using the theme settings. It's no longer necessary to maintain and sell 4 separate colours A free upgrade from 3.x to 4.x was not offered, so the updated file will need to be repurchased. I hope that helps to answer your question!
Zelorin Posted June 4, 2018 at 12:27 AM Author Posted June 4, 2018 at 12:27 AM 37 minutes ago, Ehren said: Hello, The 4.x version of Carbon can be recoloured easily using the theme settings. It's no longer necessary to maintain and sell 4 separate colours A free upgrade from 3.x to 4.x was not offered, so the updated file will need to be repurchased. I hope that helps to answer your question! Yeah...This is not the answer I was looking for. Not really interested in purchasing the same theme twice.
Ehren Posted June 4, 2018 at 01:43 AM Posted June 4, 2018 at 01:43 AM I wish I could offer free lifetime support and upgrades for customers, however it simply isn't a viable business model. Themes were recoded from scratch for version 4 since the 3.x code wasn't compatible, so I'm sure you can quite easily understand the reason for the paid upgrade 1
Zelorin Posted June 4, 2018 at 01:44 AM Author Posted June 4, 2018 at 01:44 AM 1 minute ago, Ehren said: I wish I could offer free lifetime support and upgrades for customers, however it simply isn't a viable business model. Themes were recoded from scratch for version 4 since the 3.x code wasn't compatible, so I'm sure you can quite easily understand the reason for the paid upgrade Yeah man no hard feelings, your time is worth something! 1
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