Zelorin Posted June 3, 2018 Posted June 3, 2018 I own carbon red, and I noticed in my download center it supports IPS V3.4 but there is a carbon skin on your store for 4.3, why wasn't carbon red upgraded? Do I have to purchase this other Carbon skin to even use it with the latest version of IPS? https://www.ipsfocus.com/themes/carbon/
Solution Ehren Posted June 3, 2018 Solution Posted June 3, 2018 Hello, The 4.x version of Carbon can be recoloured easily using the theme settings. It's no longer necessary to maintain and sell 4 separate colours A free upgrade from 3.x to 4.x was not offered, so the updated file will need to be repurchased. I hope that helps to answer your question!
Zelorin Posted June 4, 2018 Author Posted June 4, 2018 37 minutes ago, Ehren said: Hello, The 4.x version of Carbon can be recoloured easily using the theme settings. It's no longer necessary to maintain and sell 4 separate colours A free upgrade from 3.x to 4.x was not offered, so the updated file will need to be repurchased. I hope that helps to answer your question! Yeah...This is not the answer I was looking for. Not really interested in purchasing the same theme twice.
Ehren Posted June 4, 2018 Posted June 4, 2018 I wish I could offer free lifetime support and upgrades for customers, however it simply isn't a viable business model. Themes were recoded from scratch for version 4 since the 3.x code wasn't compatible, so I'm sure you can quite easily understand the reason for the paid upgrade 1
Zelorin Posted June 4, 2018 Author Posted June 4, 2018 1 minute ago, Ehren said: I wish I could offer free lifetime support and upgrades for customers, however it simply isn't a viable business model. Themes were recoded from scratch for version 4 since the 3.x code wasn't compatible, so I'm sure you can quite easily understand the reason for the paid upgrade Yeah man no hard feelings, your time is worth something! 1
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