hansa23r Posted February 27, 2016 at 07:12 PM Posted February 27, 2016 at 07:12 PM Hello from Germany, I just bought the theme Subway from the page https://community.invisionpower.com. How do I get Access to the 4.x Theme Tutorials? Best regards Stefan
Solution Ehren Posted February 28, 2016 at 03:10 AM Solution Posted February 28, 2016 at 03:10 AM Hi Stefan, Thanks for your order - I've upgraded your account Welcome to ipsfocus!
hansa23r Posted February 28, 2016 at 10:43 AM Author Posted February 28, 2016 at 10:43 AM Hi, thanks for your quick support
Empire Posted February 29, 2016 at 12:35 PM Posted February 29, 2016 at 12:35 PM Welcome to the forums
StifflersMum Posted March 30, 2016 at 08:21 PM Posted March 30, 2016 at 08:21 PM Hi there, I've the same "problem". Bought Villain theme via IPS Forum. You can find my "IPS Profile URL" in the local profile... Thanks in advance, Steffen 1
Livo Posted March 30, 2016 at 09:41 PM Posted March 30, 2016 at 09:41 PM Hello, I have same problem. I bought skin on IPS Forum. My profile there: https://invisionpower.com/profile/115588-livo/ Cheers, Daniel 1
Ehren Posted March 30, 2016 at 10:50 PM Posted March 30, 2016 at 10:50 PM Both upgraded - welcome to ipsfocus
hyprem Posted March 31, 2016 at 07:15 PM Posted March 31, 2016 at 07:15 PM ...same here bought snapshot
Ehren Posted April 1, 2016 at 12:40 AM Posted April 1, 2016 at 12:40 AM ...same here bought snapshot Please PM me with your IPS username. I don't have any record of you purchasing that theme. Thank you
ianmanson Posted April 1, 2016 at 04:17 PM Posted April 1, 2016 at 04:17 PM Can I please have access please 1
Ehren Posted April 1, 2016 at 11:44 PM Posted April 1, 2016 at 11:44 PM Can I please have access please Done!
simisker Posted April 11, 2016 at 10:27 AM Posted April 11, 2016 at 10:27 AM Hello, folks! Could I have access please? Ta 1
Ehren Posted April 11, 2016 at 10:33 AM Posted April 11, 2016 at 10:33 AM Hello, folks! Could I have access please? Ta Done - welcome to ipsfocus 1
bta1999 Posted June 4, 2016 at 12:57 AM Posted June 4, 2016 at 12:57 AM I also bought a skin and I'm not upgraded
Ehren Posted June 4, 2016 at 01:34 AM Posted June 4, 2016 at 01:34 AM 36 minutes ago, bta1999 said: I also bought a skin and I'm not upgraded Hello, Did you purchase a theme from this site? Or the IPS marketplace? Some members have temporarily lost their Customer status on this site due to a bug while upgrading ipsfocus from 3.x to 4.x. If this applies to you, it'll be fixed shortly.
bta1999 Posted June 4, 2016 at 05:11 AM Posted June 4, 2016 at 05:11 AM Yeah I lost my customer status when I bought a skin for 3.x, and I did buy it on here.
Ehren Posted June 4, 2016 at 06:54 AM Posted June 4, 2016 at 06:54 AM 1 hour ago, bta1999 said: Yeah I lost my customer status when I bought a skin for 3.x, and I did buy it on here. As mentioned in the grey bar at the top, there are currently issues with customer accounts. It will be restored shortly, depending on IPS Support response times. Sorry for the inconvenience!
rjkmelb Posted July 29, 2016 at 05:40 PM Posted July 29, 2016 at 05:40 PM Same here. Not upgraded. Paid via Invision Power Marketplace. Order #76691 1
DinizNL Posted January 16, 2017 at 12:21 AM Posted January 16, 2017 at 12:21 AM Same here. I bought in Invision. Order #82912.
Ehren Posted January 16, 2017 at 05:32 AM Posted January 16, 2017 at 05:32 AM 5 hours ago, DinizNL said: Same here. I bought in Invision. Order #82912. Please PM me with your IPS username if possible (and let me know what theme you purchased)
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