psnation Posted September 1, 2011 Share Posted September 1, 2011 Just want to congratulate Erhen on a five star set up here. I have to say I heard about this site from the failings of another site and I always considered IPBForum Skins second best but wow was I wrong. Firstly the site here is supreme, easy navigation, nice demos and friendly forums. So I purchased my skin, Animate, and I got it to download instantly and my account had customer permissions. Great no waiting!! Now I installed the skin and it was excellent. Well coded, laid out and professional. Down to the very last detail to fit in with the overall colour scheme of the skin. I had no underlying issues with the skin itself but I found a few IPB bugs, from their custom skin, tarnishing Animate and then I posted up on the support forum. Ehren replied quickly and with a top quality fix to ensure I was having no problem. Apart from the stunning support from Ehren, the customers here have developed a stunning set of tutorials such as creating a CSS dropdown menu!! Ehren is always on ready to answer the new support requests. I had one major issue where my CKEditor was not working with top level commands. I messaged Ehren and he investigated the issue but found nothing. He pointed me to a thread, again made by a helpful customer, with a hot fix for the skin. Now I am running Animate on my forum with stunning success, everyone is loving it. So to summarise, five star: Staff Support Customer interaction Skin code Clean, crisp website design I cannot find a fault with this company and I personally have never said that before 1 Link to comment Share on other sites More sharing options...
Ehren Posted September 1, 2011 Share Posted September 1, 2011 Thank you very much for the feedback. Glad you have enjoyed the skin and support so far, and happy you managed to get those bugs fixed. Link to comment Share on other sites More sharing options...
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