spartaaa Posted July 31, 2016 Share Posted July 31, 2016 Hey all! I recently purchased the "engraved" theme to use on my forum and it has charged me $30 yet has provided me with no theme in my client area nor any sign of customer status on the forums. Hopefully this issue can be solved as time is of the essence. Thanks guys. 2 Link to comment Share on other sites More sharing options...
Brad3733 Posted August 1, 2016 Share Posted August 1, 2016 Same with me. 1 Link to comment Share on other sites More sharing options...
Solution Ehren Posted August 1, 2016 Solution Share Posted August 1, 2016 Hi guys! Sorry for the delay. There has been a minor bug with the payment system with IPS 4.1.13, and I'm currently working with IPS via a ticket to try and have it resolved as soon as possible. Both of your orders have just been verified - and your themes can now be downloaded from the Client Area. Welcome to ipsfocus! 2 Send PM Link to comment Share on other sites More sharing options...
Brad3733 Posted August 1, 2016 Share Posted August 1, 2016 10 minutes ago, Ehren said: Hi guys! Sorry for the delay. There has been a minor bug with the payment system with IPS 4.1.13, and I'm currently working with IPS via a ticket to try and have it resolved as soon as possible. Both of your orders have just been verified - and your themes can now be downloaded from the Client Area. Welcome to ipsfocus! Thanks! 1 Link to comment Share on other sites More sharing options...
spartaaa Posted August 1, 2016 Author Share Posted August 1, 2016 2 hours ago, Ehren said: Hi guys! Sorry for the delay. There has been a minor bug with the payment system with IPS 4.1.13, and I'm currently working with IPS via a ticket to try and have it resolved as soon as possible. Both of your orders have just been verified - and your themes can now be downloaded from the Client Area. Welcome to ipsfocus! Thank you 1 Link to comment Share on other sites More sharing options...
Ehren Posted August 1, 2016 Share Posted August 1, 2016 This bug has now been fixed by IPS Link to comment Share on other sites More sharing options...
BrendanWh Posted September 2, 2016 Share Posted September 2, 2016 Hey, I find this, same me that I ordered and charged $30.00 with Uniform theme via PayPal. I don't get until confirm status yet in the client area / theme download page. Thanks! EDIT: Nevermind, more than 10-15 minutes nothing til now worked and resent me via an email recently. Thanks Link to comment Share on other sites More sharing options...
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