hansa23r Posted February 27, 2016 Share Posted February 27, 2016 Hello from Germany, I just bought the theme Subway from the page https://community.invisionpower.com. How do I get Access to the 4.x Theme Tutorials? Best regards Stefan Link to comment Share on other sites More sharing options...
Solution Ehren Posted February 28, 2016 Solution Share Posted February 28, 2016 Hi Stefan, Thanks for your order - I've upgraded your account Welcome to ipsfocus! Link to comment Share on other sites More sharing options...
hansa23r Posted February 28, 2016 Author Share Posted February 28, 2016 Hi, thanks for your quick support Link to comment Share on other sites More sharing options...
Empire Posted February 29, 2016 Share Posted February 29, 2016 Welcome to the forums Link to comment Share on other sites More sharing options...
StifflersMum Posted March 30, 2016 Share Posted March 30, 2016 Hi there, I've the same "problem". Bought Villain theme via IPS Forum. You can find my "IPS Profile URL" in the local profile... Thanks in advance, Steffen 1 Link to comment Share on other sites More sharing options...
Livo Posted March 30, 2016 Share Posted March 30, 2016 Hello, I have same problem. I bought skin on IPS Forum. My profile there: https://invisionpower.com/profile/115588-livo/ Cheers, Daniel 1 Link to comment Share on other sites More sharing options...
Ehren Posted March 30, 2016 Share Posted March 30, 2016 Both upgraded - welcome to ipsfocus Link to comment Share on other sites More sharing options...
hyprem Posted March 31, 2016 Share Posted March 31, 2016 ...same here bought snapshot Link to comment Share on other sites More sharing options...
Ehren Posted April 1, 2016 Share Posted April 1, 2016 ...same here bought snapshot Please PM me with your IPS username. I don't have any record of you purchasing that theme. Thank you Link to comment Share on other sites More sharing options...
ianmanson Posted April 1, 2016 Share Posted April 1, 2016 Can I please have access please 1 Link to comment Share on other sites More sharing options...
Ehren Posted April 1, 2016 Share Posted April 1, 2016 Can I please have access please Done! Link to comment Share on other sites More sharing options...
simisker Posted April 11, 2016 Share Posted April 11, 2016 Hello, folks! Could I have access please? Ta 1 Link to comment Share on other sites More sharing options...
Ehren Posted April 11, 2016 Share Posted April 11, 2016 Hello, folks! Could I have access please? Ta Done - welcome to ipsfocus 1 Send PM Link to comment Share on other sites More sharing options...
bta1999 Posted June 4, 2016 Share Posted June 4, 2016 I also bought a skin and I'm not upgraded Link to comment Share on other sites More sharing options...
Ehren Posted June 4, 2016 Share Posted June 4, 2016 36 minutes ago, bta1999 said: I also bought a skin and I'm not upgraded Hello, Did you purchase a theme from this site? Or the IPS marketplace? Some members have temporarily lost their Customer status on this site due to a bug while upgrading ipsfocus from 3.x to 4.x. If this applies to you, it'll be fixed shortly. Link to comment Share on other sites More sharing options...
bta1999 Posted June 4, 2016 Share Posted June 4, 2016 Yeah I lost my customer status when I bought a skin for 3.x, and I did buy it on here. Link to comment Share on other sites More sharing options...
Ehren Posted June 4, 2016 Share Posted June 4, 2016 1 hour ago, bta1999 said: Yeah I lost my customer status when I bought a skin for 3.x, and I did buy it on here. As mentioned in the grey bar at the top, there are currently issues with customer accounts. It will be restored shortly, depending on IPS Support response times. Sorry for the inconvenience! Link to comment Share on other sites More sharing options...
rjkmelb Posted July 29, 2016 Share Posted July 29, 2016 Same here. Not upgraded. Paid via Invision Power Marketplace. Order #76691 1 Link to comment Share on other sites More sharing options...
DinizNL Posted January 16, 2017 Share Posted January 16, 2017 Same here. I bought in Invision. Order #82912. Link to comment Share on other sites More sharing options...
Ehren Posted January 16, 2017 Share Posted January 16, 2017 5 hours ago, DinizNL said: Same here. I bought in Invision. Order #82912. Please PM me with your IPS username if possible (and let me know what theme you purchased) Link to comment Share on other sites More sharing options...
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